Abrams Through the Lens
Based on 36 reviews
powered by Facebook
We have been snowbirds for quite some time. With the pandemic situation we opted to drive our Florida car back to Canada this past spring instead of flying as we had not driven our Canadian vehicle down to Florida due to the border closure.Once home, We then had to find a way to get our Florida vehicle back to our house in Florida. Being new to this, I was I was a little stressed at first. However the process of requesting the service, doing the paperwork and dropping off the car went very... well and very seamless. Once I had dropped the car off, a weight was lifted off my shoulders. I dropped the car off on October 18 and advised them that I would be crossing the border on November 8. The car was dropped off in our driveway on October 31. A special thanks to the driver Jordan, who kept us in the loop about the delivery of our car as well as sent us picture of the car once it had been dropped off onto our driveway.Today we had received a nice surprise in our mailbox from Abrams. A publix gift card and a thank you note. It will come in handy as I love Publix!Thank you again to all the staff. Everyone was professional and courteous and made our experience very seamless. Should we need this service again, we will definitely use you.read more
We are very disappointed with Abrams Auto Transport . We shipped our car with you in January 2021 based on the recommendation of Snowbird Advisor . The process was efficient and the car arrived in a timely manner . Because of this we booked them again this November. The car was picked up right on time on November 13th . Last year I had received a confirmation email within the hour to say it had been inspected and was ready to ship . It arrived a couple of days later . Since I heard nothing , I... called Monday afternoon to check on the status of the car . A few hours later I was advised it had been delivered to the lot that day but there was no indication where it had been since Saturday morning ? I asked for a potential timeline and was advised it could take 5-7 days or sometimes more than 10 days with no further explanation . I was polite and courteous to the office staff and simply asked for any updates as to the leaving date . Tomorrow is 10 days and there has been no communication . I’d really like to know an expected delivery date or at least find out if my car is still sitting in Toronto, is it on the road to Florida, or is it in a shipping container on its way to Saudi Arabia ! Lack of communication has caused great stress not to mention we can’t even let the rental car company know how long we need their car for . Our order number is233426 and I would very much appreciate hearing from you Scott . Thank youread more
We first used Abrams Auto Transport to ship our car to Florida in 2020. We were very, very impressed with Scott and the team that we decided to use them again this year. They were conscientious and helpful through out the process. We got a really nice surprise in our mailbox this morning ( a publix gift card ) as a thank you to us for using them. We highly recommend them to anyone considering shipping their vehicle. They are fantastic to deal with. Dave E
Unfortunately I cannot share a great experience with the other reviews. Abrams picked up our vehicle in Ottawa the 4th of November and we have not received our car yet in Florida ( November 14). We have called several times and most of the time they don’t answer the phone. Once the dispatcher answered the phone and told us he would call us back with a delivery date but he never called back. So far, we are very disappointed with their service and communication.
It was great dealing with this company! From the time we dropped off our Motorhome in Thornhill until we received it in Detroit we felt secure in knowing it was in great hands. Scott greeted us with a smile and ensured we were comfortable until we could be shuttled to our hotel. Chris drove our Motorhome to us in Detroit treating it with the utmost care. I highly recommend this company to anyone needing to ship their vehicle.
It was a perfect transport! Great staff and great service. From the time we dropped our car off we were very impressed, with the car inspection and the shuttle service back to our hotel. The driver contacting us and letting us know his arrival time for drop off. It was a perfect delivery from Toronto to Pensacola Florida, we had our car in 5 days as promised. We will use Abram’s again a full 5 star service.
Needed a tow for about an hours drive. Abrams offered far less than their competitors and were there the next day as scheduled. Driver took complete care of the vehicle, absolutely no issues. Highly recommended!
From Ancaster, Ontario- Car picked up exactly as discussed and delivered in a timely manner- given the terrible storms they had to get thru- excellent people- excellent pickup and drop off service. Dispatchers always friendly and accommodating with changes or queries. Highly recommended 5/5 star
Mary McKee Knoblauch
Absolutely recommend Abrams! Great service. Awesome drivers.Keith went above and beyond.
We are very pleased with the service we received from Abrams. From the lady in dispatch who took our first call to the truck driver who delivered our car to us in Winter Haven, Florida, the customer service was 10+. Thank you Abrams for delivering our car to us safely and timely.
We were unable to drive our car to Florida for the winter due to Covid-19 so we contracted Abrams Transport to bring it down on a car hauling rig. The car arrived in less than 4 days and was in perfect condition. The driver (Nathan) was polite and cheerful and very accommodating on the pick up and drop off times. We were so happy with the whole process that we have decided to do it again next year and probably every year going forward. Thank you Abrams Transport for a very positive... experience. We will see you again next year.read more
A big shoutout to Scott Johnson, driver Jeff and the entire team at Abrams Transport for the safe delivery of our vehicle from Alberta to Bradenton FL. They provided exemplary, professional service from the beginning when our vehicle was picked up until delivery which was even earlier than the estimated time that was quoted. They will provide assistance with completing the necessary paperwork if needed and answer any questions you have along the way. I would highly recommend their service and... would definitely use them again without any hesitation! Thanks again Abrams Transport for your service and for living up to your reputation!read more
Abrams Auto Transport delivered my SUV from Ontario to Florida without any issues in early January. I will admit that their attention to detail could use some improvement. I specifically wrote on the form that I was flying in the day after my car was supposed to arrive (Monday) and to give the car key to the neighbour. When I arrived at my house, there were 3 voicemails from Abrams saying the car has arrived and it was 4 days earlier than was expected. Had they read the form better, they... would have known to call my neighbour and not leave me 3 messages when I wasn't even in the country yet. Despite that miscommunication, I would recommend Abrams as my SUV arrived safe and sound.read more
We just had the greatest experience using Abram’s Auto Transport! I would most definitely recommend to anyone wanting to ship their vehicle to look no further than here! Their customer service is top notch. They are so helpful with completing all the necessary paperwork and answering all questions that any worry you may have is relieved. Our driver, Nathan, was so friendly! He even contacted us twice relating where he was and the time to expect his arrival! And he was within minutes of... the time he gave us! Thanks Abram’s! Hope we can meet again!read more
Our car arrived this afternoon .Thank you to George and Abrams for making this work for us . And to enjoy our place in the sun . You made this so easy for us . Picked up at our door and dropped off at our door . We are so happy and definitely recommend Abrams 100% Thank you
Nothing but good to say about Abrams and the people that work there. They accommodated us in our requests, car arrived as scheduled and all was done with their excellent customer service.Thank you Abrams Auto Transport for looking after us and our car so well.
Great, professional service with Abrams...would definitely use this company again!!
I found the people at Abrams Transport to be helpful, friendly and professional. The folks I first contacted gave me all pertinent information to ship my vehicle to Florida and assisted with forms I was unfamiliar with. When calling for further information they made you feel that your questions were reasonable and answered with respect. My vehicle was picked up by Dave on a Friday morning right on time. I flew to Florida on Sunday and my vehicle arrived Monday morning. It was delivered by... a Nathan, who contacted me regularly to let me know his timing for delivery. All this is incredible service. Top this off with a price that is not gouging seniors of their pension incomes! TOP NOTCH. Highly recommend this company.read more
My wife and I were flying to RSW in first week of November. We were a little nervous about shipping our car as this was the first time for us. Abrams told us to have the car to them a week before and everything would be fine. True to their word, our car was in our driveway and the keys were secretly placed exactly where we asked. The vehicle actually arrived two days early! The driver called me a few times during transport to verify information and let me know when the car was delivered... - a very nice touch. We were so impressed with this company and their service.read more
Awesome service. This was our first time ever transporting our vehicle by truck over the border, so it was nerve racking. But Abram’s stepped right up and took all of that stress away, the day of our flight we called to try and find out where the car was and dispatch told us approximately where it was and we left it at that. But later on in the day the driver actually called and told us exactly where he was and when he would be rolling in to our house, sure enough to the minute. Awesome... service, will become a habit for us.Thanks Abram’s.Marc and Monique Barrie Ontarioread more
Brigitte Ann-Marie Bass
They are extremely professional with friendly and helpful staff. Competitively priced. A pleasure to work with.
Excellent service very helpful Tom and the crew were great.
Gilles was fantastic! Quick service and friendly to deal with!!
Go here for tow needs..................GREAT bunch.............................fairness regarding the budget.........................RELIABLE, which means EVERYTHING to me!! 🙂 Keep on truckin, my friends!!
I'm so grateful for their courteous proficient service.
Great company car arrives on time when it's supposed to and there was no extras added on the bill price was exactly what they said it would be thanks guys
Best transporting services in all of Canada. Very cooperative and nice people!
Very friendly, prompt, and professional service!!!
Awesome company to work for so far. We always know what work we're getting ahead of time.